Frequently asked questions

Phantom Screens are Australia’s leading provider of retractable screening solutions for all kinds of doors, windows and oversize applications. We are proudly Australian made, manufactured and owned. Phantom Screens was founded in 1995 in Adelaide, South Australia.

Phantom Screens manufacture retractable door, window and motorised screens. We can screen anything from serveries to large bi-fold and cafe doors to balconies and pergola areas. Our product is able to fit virtually anywhere and requires minimal space, enhancing the beauty and comfort of your home whilst still providing ventilation and keeping those pesky insects outside. We also offer our retractable screening solutions in various sun shade and blockout fabrics, to be used in lieu of drapery.

Phantom Screens are not designed as a security screen but as an attractive stylish solution to keeping out bugs and insects without being cluttered by an unsightly screen door.

Yes, we most certainly can. Phantom Screens can be mounted to almost any application… sliding doors, double french doors, in-swing and out-swing doors, bi-fold doors, cafe doors and all types of window applications. All of our products are custom made to the exact millimetre to cater to your every need.

We can span up to 12m wide in a single opening, making our Executive Motorised Screen thebiggest blind available globally.

The roller in our Executive Motorised Screen is made from locally extrudedthick aluminium whichallows us to make wider blinds without “smiley faces”

Yes, all Phantom’s Door Screens run in both a top and bottom track.Weoffer arange of different tracks to suit every individual application. Alternatively, thebottom rack can be recessed into your floor for a flush finish.For more informationon the range of tracks Phantom Screens offer, please contact your nearest dealer orphonefree call 1800 630 050.

Phantom Screens offer customers a wide variety of colours from the Dulux andInterpon Powder Coating colour range so that the unit can be colour matched asclosely as possible, if not perfectly, with your decor.

Yes, we offer a limited lifetime warranty on all of our products. This includes two years warranty on the installation (labour), and lifetime on the rest of the components of the unit (magnetic strip, housing, spring, etc). There is no warranty offered on the mesh due to every day wear and tear.

Unfortunately our Phantom Screens do not meet fire safety standards as stainless steel mesh will not work in our retractable products. Although Phantom Screens are not recognised as meeting Australia’s bush fire regulations, when our screens are retracted into their protective housing, meaning the mesh is completely concealed within the unit, they pose little threat as a point of ignition. All components are aluminium and our mesh is PVC coated fibreglass which simply melts when heated, it does not ignite.

 

Yes, our Executive Motorised Screens can be recessed during your construction/renovation projectfor a seamless finish.

Phantom Screens are Australia’s leading provider of retractable screening solutions for all kinds of doors, windows and oversize applications. We are proudly Australian made, manufactured and owned. Phantom Screens was founded in 1995 in Adelaide, South Australia.

Phantom Screens manufacture retractable door, window and motorised screens. We can screen anything from serveries to large bi-fold and cafe doors to balconies and pergola areas. Our product is able to fit virtually anywhere and requires minimal space, enhancing the beauty and comfort of your home whilst still providing ventilation and keeping those pesky insects outside. We also offer our retractable screening solutions in various sun shade and blockout fabrics, to be used in lieu of drapery.

Phantom Screens are not designed as a security screen but as an attractive stylish solution to keeping out bugs and insects without being cluttered by an unsightly screen door.

Yes, we most certainly can. Phantom Screens can be mounted to almost any application… sliding doors, double french doors, in-swing and out-swing doors, bi-fold doors, cafe doors and all types of window applications. All of our products are custom made to the exact millimetre to cater to your every need.

Yes, all Phantom’s Door Screens run in both a top and bottom track.Weoffer arange of different tracks to suit every individual application. Alternatively, thebottom rack can be recessed into your floor for a flush finish.For more informationon the range of tracks Phantom Screens offer, please contact your nearest dealer orphonefree call 1800 630 050.

Phantom Screens offer customers a wide variety of colours from the Dulux andInterpon Powder Coating colour range so that the unit can be colour matched asclosely as possible, if not perfectly, with your decor.

Yes, we offer a limited lifetime warranty on all of our products. This includes two years warranty on the installation (labour), and lifetime on the rest of the components of the unit (magnetic strip, housing, spring, etc). There is no warranty offered on the mesh due to every day wear and tear.

Unfortunately our Phantom Screens do not meet fire safety standards as stainless steel mesh will not work in our retractable products. Although Phantom Screens are not recognised as meeting Australia’s bush fire regulations, when our screens are retracted into their protective housing, meaning the mesh is completely concealed within the unit, they pose little threat as a point of ignition. All components are aluminium and our mesh is PVC coated fibreglass which simply melts when heated, it does not ignite.

 

Phantom Screens are Australia’s leading provider of retractable screening solutions for all kinds of doors, windows and oversize applications. We are proudly Australian made, manufactured and owned. Phantom Screens was founded in 1995 in Adelaide, South Australia.

Phantom Screens manufacture retractable door, window and motorised screens. We can screen anything from serveries to large bi-fold and cafe doors to balconies and pergola areas. Our product is able to fit virtually anywhere and requires minimal space, enhancing the beauty and comfort of your home whilst still providing ventilation and keeping those pesky insects outside. We also offer our retractable screening solutions in various sun shade and blockout fabrics, to be used in lieu of drapery.

Phantom Screens offer customers a wide variety of colours from the Dulux andInterpon Powder Coating colour range so that the unit can be colour matched asclosely as possible, if not perfectly, with your decor.

Yes, we offer a limited lifetime warranty on all of our products. This includes two years warranty on the installation (labour), and lifetime on the rest of the components of the unit (magnetic strip, housing, spring, etc). There is no warranty offered on the mesh due to every day wear and tear.

Unfortunately our Phantom Screens do not meet fire safety standards as stainless steel mesh will not work in our retractable products. Although Phantom Screens are not recognised as meeting Australia’s bush fire regulations, when our screens are retracted into their protective housing, meaning the mesh is completely concealed within the unit, they pose little threat as a point of ignition. All components are aluminium and our mesh is PVC coated fibreglass which simply melts when heated, it does not ignite.

Yes, your Serene Screen can be accessed from one side or both sides, this is something your sales rep can discuss with you during your site measure and quote



No, the Serene Screen can only go from top to bottom

Yes, we offer privacy and total blockout fabrics so that you can use the Serene Screen in lieu of curtains

Phantom Screens offer customers a wide variety of colours from the Dulux and Interpon Powder Coating colour range so that the unit can be colour matched as closely as possible, if not perfectly, with your decor.

Phantom Screens are Australia’s leading provider of retractable screening solutions for all kinds of doors, windows and oversize applications. We are proudly Australian made, manufactured and owned. Phantom Screens was founded in 1995 in Adelaide, South Australia.

Phantom Screens manufacture retractable door, window and motorised screens. We can screen anything from serveries to large bi-fold and cafe doors to balconies and pergola areas. Our product is able to fit virtually anywhere and requires minimal space, enhancing the beauty and comfort of your home whilst still providing ventilation and keeping those pesky insects outside. We also offer our retractable screening solutions in various sun shade and blockout fabrics, to be used in lieu of drapery.

Phantom Screens offer customers a wide variety of colours from the Dulux andInterpon Powder Coating colour range so that the unit can be colour matched asclosely as possible, if not perfectly, with your decor.

Yes, we offer a limited lifetime warranty on all of our products. This includes two years warranty on the installation (labour), and lifetime on the rest of the components of the unit (magnetic strip, housing, spring, etc). There is no warranty offered on the mesh due to every day wear and tear.

 

Unfortunately our Phantom Screens do not meet fire safety standards as stainless steel mesh will not work in our retractable products. Although Phantom Screens are not recognised as meeting Australia’s bush fire regulations, when our screens are retracted into their protective housing, meaning the mesh is completely concealed within the unit, they pose little threat as a point of ignition. All components are aluminium and our mesh is PVC coated fibreglass which simply melts when heated, it does not ignite.

We can span up to 12m wide in a single opening, making our Executive Motorised Screen thebiggest blind available globally.

The roller in our Executive Motorised Screen is made from locally extrudedthick aluminium whichallows us to make wider blinds without “smiley faces”

Yes, our Executive Motorised Screens can be recessed during your construction/renovation projectfor a seamless finish.

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